Message linker directly.
Start from the bot's Discord profile and send a direct message describing the question or problem.
Support
Ask for help without making it public.
Direct-message linker to open a private modmail conversation with the support team. The bot shows whether support is currently open before creating a thread.
HOW IT WORKS
A private route to the team.
Modmail separates support conversations from public server channels and Global Chat.
Support gets one conversation.
Eligible messages are routed into a private support thread so context stays together for the team.
Open and closed states are clear.
The bot checks the configured support state and explains when the support channel cannot accept a new conversation.
BEFORE YOU WRITE
Send the details that help solve the problem.
Include what you tried, the command or feature involved, the exact error, and when it happened. Do not send passwords, bot tokens, or other secrets.
01
Name the featureSay whether the issue affects Global Chat, the dashboard, moderation, or another module.
02
Describe the resultExplain what you expected and what happened instead.
03
Keep secrets privateSupport never needs your password or the bot token to investigate an ordinary issue.